Before You Message
Your private Chichen Itza tour starts from your hotel door, Cancun, Tulum, or Playa del Carmen. One vehicle. Your group only. Certified guide. 8:30 AM at the ruins before group buses arrive.
Two options: Standard (6:30 AM) and Premium (6:00 AM early access). Pricing is per group, not per person. The per-group price is the same from all three departure cities.
If you are still deciding, you can see the itinerary and pricing for departures from Cancun, from Tulum, or from Playa del Carmen.
What to Tell Us
Message us on WhatsApp with:
- Your travel date
- Number of travelers
- Hotel name and departure city
- Standard or Premium, or ask us and we will help you choose
We confirm availability, send pricing, and provide your exact pickup time the same day.
How Booking Works
- Message us on WhatsApp with your dates and group size
- We confirm availability and send full details same day
- Pay 50% deposit, your date is locked for your group only
- Receive WhatsApp confirmation with pickup time and guide details
- Pay remaining 50% to your guide on the morning of your tour
Frequently Asked Questions
Do I pay to enquire?
No. Message us with your dates and group size, no payment until you are ready to confirm.
How quickly do you respond?
Same day, usually within a few hours. We monitor WhatsApp throughout the day in English and Spanish.
What is the difference between Standard and Premium?
Standard departs 6:30 AM, Cenote Nool Ha, Mayan village buffet, optional Valladolid, back by 5:00 PM. Premium departs 6:00 AM, early access before general public entry, hidden cave cenote, El Patio de Mi Casa meal. Both are 100% private.
Can I reschedule after booking?
Yes, free of charge 72+ hours before your tour. Message us on WhatsApp.
What if I need to cancel?
How refunds and rescheduling work, full policy with exact windows and amounts.
Is the price the same from Cancun, Tulum, and Playa?
Yes. Same pricing regardless of departure city. Hotel pickup included from all three, no zone fees.
Prefer Email?
Fill in the form and we reply within 24 hours.